Cisco Access Point
Troubleshooting AP joining issues aren’t as difficult
Envision being entrusted with deploying many Cisco Versatility Express get to focuses as it were to discover out they aren’t joining the versatility express controller, requiring you to troubleshoot AP joining issues. Staring at the Cisco get to point, the LEDs cycle between green, ruddy, and golden. That’s an sign of a disclosure or connect in advance but it continues to cycle through those Driven colors. There may be an issue with the get to point not finding the controller or endeavoring to connect the controller on the off-base VLAN. Here are a few commands to assist find out what the issue may be.
One thing to note is in case you’re comforted into the controller you’ll be able switch between AP and controller level commands.
To get to AP level from controller type in the following command:
apciscoshell
To get back to controller command line from the AP cisco shell you must log out.
AP>logout
This is useful for displaying debug messages from the controller or from the access point.
For more information, here is the Cisco Mobility Express Deployment Guide – Release 8.3.102.0
In summary, to troubleshoot AP joining issues we must start with the basics. Ensure the AP has IP connectivity and can reach the controller. If more troubleshooting is required, utilize available debug commands to find out the reason for the AP not being able to join the controller.
About Author
